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By Donna Hedge Burns on February 02, 2010  |  Comments 0

The Sales Challenges of Complex Manufacturers

Streamlining the quote-to-order process improves competitive advantage

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By Louis Columbus on January 12, 2010  |  Comments 0

What Guided Selling Strategies Need To Learn From Social Networking – Part I

Louis Columbus
Cincom Systems

The essence of any successful guided selling strategy is the ability to fully understand customers’ needs and recommend the best possible combination of products and services to meet them. For a guided selling to be believable it has to be trusted – even for commodity products.

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By Louis Columbus on January 04, 2010  |  Comments 0

Guided Selling Predictions for 2010: Crossing the Chasm from Transactions to Trust

Louis Columbus
Cincom Systems

2009 as a crucible that both companies and people passed through, making them stronger, smarter, more aware of how critically important trust is in these times is a good way to look back on last year.  Trust is the enabler of selling, not just price or any other aspect of a channel or marketing strategy.

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By Donna Hedge Burns on December 16, 2009  |  Comments 0

Specialty Vehicle Manufacturers Excel at Automated Sales Functions

When compared to their peers in similar industries, transportation and specialty vehicle manufacturers are excelling at automating some of the most crucial selling strategies and critical links in the overall sales process.

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By Donna Hedge Burns on December 02, 2009  |  Comments 0

Commercial HVAC/R Manufacturers Lack Guided Selling: Cincom Report

HVAC_plybugDespite selling complex engineer-to-order products that are challenging to sell, none of the commercial HVAC/R manufacturers that responded to a recent Cincom survey stated that they had true predictive guided selling systems.

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Learning from Guided Selling Failures: How To Get New Products To Market Faster

Louis Columbus
Cincom Systems

For many companies their guided selling systems were initially created to either make their online catalogues more useful, applicable to prospects’ unique needs, or to manage selling high inventory turn products at the lowest cost per transaction possible.

What these two motivations miss – the streamlining of catalogs and the aggressive reduction of cost per transactions – is that guided selling systems can also be used for listening to customers too.

Guided Selling in Medical Products Manufacturing: Lessons from Market Leaders

Louis Columbus
Cincom Systems

Creating and sustaining selling strategies for medical products often involves taking into account the treatment strategies and long-range plans of hospitals, medical centers, and clinics.  Each of these healthcare providers has completely different needs for medical products and equipment.

From Mountain Guides to Manufacturing Guided Selling Systems – It’s All about Trust

GuidesHaving spent much of my college years in the southwest I developed a passion for hiking and mountain climbing.  Every weekend friends of mine and I would head out for the Chiricahua Peak, an old volcanic ridge that towers over 9,700 feet from the desert floor or Mount Lemmon, which towers over Southern Arizona.  Getting to the top however of either of these, especially Chiricahua Peak with its meandering trails which had the occasional shy but very loud bighorn sheep looking for fresh berries and food, wasn’t easy.  

New Video from Microsoft: How Easy are You to Buy from?

Guest, T. (2009). Flow Chart. Retrieved Dec. 9, 2009 from http://www.flickr.com/photos/thomasguest/3581215442/

Guest, T. (2009). Flow Chart. Retrieved Dec. 9, 2009 from http://www.flickr.com/photos/ thomasguest/3581215442/

In this short video, Jim Wilson shows short demos of the Cincom Acquire Sales and Product Configurator. This technology can be used to deliver expert systems for use in many industries and can empower your users with the expert knowledge that your company veterans have built up over the years.

Using Product Configuration for Sales Force Automation

Air ProductsWhen the Semiconductor Equipment Manufacturing Center at Air Products, introduced their GASGUARD product line back in 2000, the thousands of options and product combinations made selling it a herculean task.