“What if you could give customers the answer they're looking for in 15 minutes, when the competition still takes a whole week to do it?” Everyone seems to have been so focused on driving the last dollar of inefficiency off the shop floor that they've almost entirely overlooked the front office. In so doing, they've missed some extraordinary ways to save a buck–and take a lot more profit to the bottom line. A recent Cincom survey of IT decision-makers supports that idea… Download Now!
In recent years, back-office processes – the actual manufacturing operations – have become highly automated and integrated. Surveys conducted by Cincom Systems, Inc., found that many large North American manufacturers still rely on manual processes for their customer-facing operations, including opportunity management, proposal generation, configuration… Lost orders resulting from inefficient front-office processes can amount to 20% of a company’s total sales. Download Now!
For more information on how the Cincom Product & Sales Configurator works with these CRMs, click the corresponding icon below;
It’s not uncommon to discover that over 95% of the lead time in your order is found in the office functions – and only 5% of the lead time in the actual production of the product. This white paper spotlights areas of opportunity that are often overlooked, as well as how the seven basic forms of waste can be found in front-office processes. Download Now!
