Value Stream Mapping for a Lean Front Office

It’s not uncommon to discover that over 95% of the lead time in your order is found in the office functions – and only 5% of the lead time in the actual production of the product. This white paper spotlights areas of opportunity that are often overlooked, as well as how the seven basic forms of waste can be identified in front-office processes.

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Meet The Blackbelt Team

Mark Stevens is a Practice Leader and Senior Consultant at eLogic Group, LLC with over 20 years of sales and configuration management experience in a wide array of manufacturing companies. Utilizing his expertise in Order and Product Management, he has held leadership positions in eCommerce initiatives, product development, cost reduction, marketing strategy development, and sales training. As an ASQ trained Lean Six Sigma Black Belt, he combines his broad business knowledge with strong analytical skills to develop creative and simplified solutions to complex problems.
Dan Simerlink is a Practice Director for Cincom Systems’ Manufacturing Business Solutions. For more than 15 years Mr. Simerlink has worked in the Build-to-Order Manufacturing industry, (primarily in the HVAC and printing industries). He has also led sales and marketing efforts at Fortune 300 companies and for his own business. Dan is pursuing a PhD in Knowledge Management and has an MBA in e-commerce. He is a Certified Six Sigma Black Belt, and is also certified in Lean Sigma from the Six Sigma Management Institute.
Ken Noll is a senior business consultant for Cincom Systems of Cincinnati, Ohio with over 15 years of experience in managing large projects for such companies as General Motors, Electronic Data Systems (EDS), and the Boeing Company. Ken holds a BS in Industrial Engineering and an MS in Engineering Management. He has been responsible for helping a diverse group of Fortune 500 companies realize substantial manufacturing throughput and production scheduling efficiencies. Ken has wide experience in Lean Manufacturing, Theory of Constraints, Setup Reduction, Information Technology, and Cellular Manufacturing.

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